We value the trust placed in use by you and therefore, we follow the highest standards of
privacy guidelines to protect the information shared by you with us.
subject to change from time to time without any written notice to you. Please review the
By browsing or using EDUNGURU website you agree to be bound by the terms of this
browse EDUNGURU website.
agree to the use of your personal information in the manner as provided under this Privacy
All capitalized terms that have not been specifically defined herein shall have the same
available on www.edunguru.com/terms.html.
1. Collection and Use of Personal Information
‘Personal Information’, ‘Information’ and ‘Sensitive Information’ shall have
the meaning ascribed to it under the IT Act, 2000 and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
2. Generic Information
We collect Your Personal Information/Information when you use EDUNGURU and
when You share such information with Us through email or by posting on
EDUNGURU or by any other means made available to You by Us. During
browsing/using of EDUNGURU by You, We collect information with respect to Your IP
Address and zip code. In the event You want to share any feedback or raise a
concern, We collect information with respect to Your name, age, mobile number,
email address, gender, occupation etc.
We collect information in order to provide you with a safe, efficient, smooth and
customized experience. This allows us to provide services and features that most
likely meet your needs, and to customize EDUNGURU to make your experience safer
We do not solicit any Sensitive Information about You or seek information with
respect to your credit/debit card, net banking or other financial information, except
as expressly provided herein. However, if You share such information with us
voluntarily, We will not be liable for any actions, claims, costs, expenses or other
liabilities that may arise as a consequence of such any unauthorized use or misuse of
3. Demographic Information
We may track certain information about you based upon your behaviour on
EDUNGURU. We use this information for conducting internal research on our users'
demographics, interests, and behaviour to better understand, protect and serve our
users. This information is compiled and analysed on an aggregated basis. We may
also collect information to track user behaviour and preferences for internal analytics
and research. We may also use Your information: (i) to evaluate Your interest for
various genres of content, services, offers; (ii) to perform analytics and conduct
customer research, to determine Your interest, for identifying Content that generate
sales and to analyse traffic patterns.
If you choose to post messages on our message boards, chat rooms or other
message areas or leave feedback, We will collect that information and retain the
same as necessary to resolve disputes, provide customer support and troubleshoot
problems as permitted by law.
We identify and use Your IP address to help diagnose problems with our server, and
to administer EDUNGURU. Your IP address is also used to help identify You and to
gather broad demographic information.
We may occasionally ask You to complete optional online surveys. These surveys
may ask You for contact information and demographic information (like zip code,
age, or income level). We use this data to tailor Your experience at EDUNGURU,
providing You with content that We think You might be interested in and to display
content according to Your preferences.
A "cookie" is a small piece of information stored by a web server on a web browser
so it can be later read back from that browser. Cookies are useful for enabling the
browser to remember information specific to a given user. We place both permanent
and temporary cookies in your computer's hard drive. The cookies do not contain
any of your personally identifiable information.
You will always have an option not to provide certain information and can choose to
opt-out from provision of certain information.
5. Disclosure of Personal Information with Third Parties
We may disclose Personal Information to affiliates and group companies. We may
also disclose Your Personal Information with third parties strictly on confidential
terms. We may disclose such information to third parties in order to provide You
access to EDUNGURU and facilitate or Your participation in any contest, game or
activity conducted by EDUNGURU INC, to comply with Our legal obligations, to
prevent, detect, mitigate, and investigate fraudulent or illegal activities related to
We will always take Your express consent at the time of sharing your Personal
Information with third parties for their marketing and advertising purposes.
In the event of any requirement by court order, government or quasi-government
agency to disclose Your Personal Information, We will disclose information as may be
legally required. We may also disclose Your Personal Information if we, in the good
faith believe that such disclosure is reasonably necessary to respond to subpoenas,
court orders, or other legal process.
In the event EDUNGURU INC is merged with or acquired by another company or in
case of re-organization or re-structuring of business, We and our affiliates will share
Your Personal Information, wholly or in part, with another business entity.
6. Third Party Sites
EDUNGURU may provide links to various third party websites that may collect your
Personal Information. Use of Your information collected by such third party website
has no control on the operation of such third party websites and You may share
information with such third party at Your sole risk. EDUNGURU INC shall not be liable
to You for any misappropriation of Your Personal Information by such third party.
7. Promotional and Marketing Activities
As a user of the Edunguru, You have agreed to receive communications from us over
by courier/ post, mobile and e-mail at regular intervals thereby notifying you of,
albeit others, various offers, new content, exclusive deals etc., that may be available
or new services of Your interest. By accessing EDUNGURU, you expressly consent to
receiving such communications from us at regular intervals.
However, if you do not wish to receive any communication from us, You may request
to opt-out by writing to us at [email protected] Once, We are in receipt of Your
request, We will cease sending promotional messages to You. However, Edunguru
shall not be responsible for the non-delivery of any critical information to you w.r.t
the services incidental or related to your subscription ever.
8. Security and Compliance with Laws
We strive to protect Your Personal Information against unauthorized disclosure,
misuse, unlawful use, modification, loss or destruction. We take all reasonable
measures and precautions, as per standard industry practices, to keep Your Personal
Information confidential. We ensure compliance with all applicable laws including but
not limited to Information Technology (Reasonable security practices and procedures
and sensitive personal data or information) Rules, 2011.
9. Contact Us
If You require any information or clarification regarding the use of your Personal
Your Personal Information, you can contact us at [email protected]
10. International Use
EDUNGURU INC is an entity based in India. By browsing/using EDUNGURU, YOU
hereby acknowledge that EDUNGURU INC is not responsible or liable in any manner
to comply with any local laws of YOUR territory except India with respect to
EDUNGURU. All disputes shall be governed by the laws of India.
11. Refund Terms
If you feel the course is tough, you can talk to our subject expert on the Mobile App
or contact our call center and take support from All India Rankers (AIR)/ Toppers/
Top Grade Teachers/ Professors. If you commence the course and attempt the first
stage, then you will not be entitled for refund. In genuine cases, based on the
situation, refund request will be considered. Please speak to any Siksha
Mitr/Edunguru associates for guidance & policy.
When using this site the user accepts all risks and responsibility for losses, damages,
costs and other consequences of using this site and any information or material
available from the site as permitted by law.
13. Security Risks and Computer Viruses
When you access the World Wide Web via this website you assume all risks
associated with the use of this website as the World Wide Web operates across
insecure, public networks. You risk your computer, software or data being damaged
by any virus, disabling codes or other defects or devices. Connections transmitted to
and from this site could be intercepted and modified by a third person.
14. Links to External Web Sites
“EDUNGURU INC” has no control over the content of any linked sites, or the changes
that may occur to the content on those sites. It is the responsibility of the user to
make their own decisions about the accuracy, currency, reliability and correctness of
information contained in linked external web sites. Links to external web sites do not
constitute any endorsement or recommendation of any material on those sites or of
any third party products or services offered by, from or through those sites. Users of
links provided by this website are responsible for being aware of which organisation
is hosting the web site they visit.